To open a support ticket you first of all must be logged in to your account.
Click 'Open Ticket'
Click on the appropriate department
Enter a subject in the subject field.
Type your message in the message field.
If you open a ticket in the Sky Card Support department you will need to enter your Sky Card number in the 'Sky Card Number' field in the correct format ie 3 sets of 3 numbers with spaces in between. Like this 123 456 789.
When you are ready to send us your ticket click 'Submit'